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April 10, 2024
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In the realm of Home Care, NDIS, and Aged Care provision, keeping client records orderly and accessible is paramount to delivering exceptional care. The recent introduction of the new Client Files feature from the DSC Home Care Platform is set to improve the way care providers maintain and interact with their client’s documents.

Understanding the intricate needs of the Home Care industry, this feature was meticulously designed to add robustness n to your document management process, all the while maintaining an atmosphere of simplicity and accessibility.

Why Client Files feature is a Must-Have for Providers

Imagine having the capability to store various file types — from care plans and medical documents to reports and agreements — in one cohesive system. Now, with the Client Files feature, this isn’t just possible; it’s easy.

Here’s how the Client Files can make a substantial impact on your daily operations:

  • Record various file types: No more shuffling through different storage systems, manual files and spreadsheets (argh!). The Client Files allows you to keep diverse types of documents in one centralised location for ease of access.
  • Reminder and notification system: Crucial document renewal timescales need never be forgotten again with the automated reminder and notification system within the Client Files.
  • Link to the document: Seamlessly connect your conversations or reminders directly to the relevant document, saving you precious time and avoiding confusion.
  • Organise per client: Tailor each client's files according to individual needs to find exactly what you're looking for, when you need it.
  • Ease of finding documents: the right document is just a few clicks away, regardless of when it was added.

Tailored for the Home Care Industry

We've recognised that generalised CRM systems may not meet the unique requirements of the Home Care sector. It's for this reason the Client Files feature is an integral part of our NDIS and Aged Care CRM solutions. Designed to align seamlessly with Home Care industry workflows, it stands out as a beacon of personalization and proficiency.

Empowering Providers Through Enhanced Organisation

For Home Care providers, the administrative overhead can at times seem overwhelming. The Client Files feature is your ally in this, allowing you to spend less time on administration and more time on what truly matters - caring for your clients. With everything housed under one roof, client management becomes a more streamlined and less daunting task.

Aged Care & NDIS CRM

The DSC Home Care Platform, equipped now with the Client Files feature, extends further support to assist you in delivering quality care. In a world where time is often the most scarce resource, this feature is like turning back the clock, giving back hours of wasted time to be utilised more effectively.

To our dedicated NDIS and Aged Care Providers, the message is clear; experience first-hand how the Client Files can enhance your service delivery. For more information, and to behold the feature in action, don’t hesitate to reach out and explore its potential.

Your commitment to quality care has always been evident. With the Client Files feature, your ability to deliver it just became easier.


In conclusion, the Client Files feature streamlines document management for home care providers, improving client care. By providing a central location for all client documents, automated reminders, and easy searchability, Client Files reduces administrative burden and ensures important documents are never overlooked. This allows care providers to focus on what matters most - delivering exceptional care to their clients.


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