Dayspringcare Pricing: Software That Scales With Your Active Care Team
Dayspringcare Pricing: Software That Scales With Your Active Care Team
You should not have to pay for every staff profile sitting in your system.
You should pay for the people actively doing the work.
For NDIS, aged care, property care, and all-in-one providers, software pricing can become confusing quickly. Some platforms charge per seat, even when not every staff member is actively rostered. Others make it difficult to understand what is included, what costs extra, and which plan is right for your organisation.
DayspringCare is designed to keep pricing practical.
Our active worker subscription means you are charged based on support workers who have jobs allocated, not every worker saved in your database.
For example, if you have 50 support workers in your system but only 25 have jobs allocated in a month, you only pay for 25 active workers.
That means your software costs can scale with your actual operations, not just the size of your staff list.
Simple Pricing for Care Providers
DayspringCare offers flexible plans for providers who need software to manage rostering, care delivery, staff records, payroll, invoicing, client records, referrals, reporting, and operational workflows.
Our pricing is designed for:
• NDIS providers
• aged care providers
• home care providers
• property care providers
• allied health providers
• all-in-one care organisations
• growing teams that need tailored workflows
All subscriptions include two 1-hour training sessions with our Customer Success team to help your team get started.
Choose the Right Plan for Your Organisation
Essential
For providers who want to streamline day-to-day operations
$9.50 per active worker/month
The Essential plan is designed for providers who need a practical system to manage the daily work of care delivery.
This plan helps teams move away from scattered spreadsheets, manual rosters, disconnected records, and double-handled admin.
Essential includes:
• home care business workflow
• rostering
• payroll and invoicing
• support worker mobile app
• staff management
• client records for aged care and NDIS
• incident reporting
• product knowledge base
• community support
• email ticketing
• Australian cloud-hosted solution
This plan is best for providers who need the core operational tools to manage clients, staff, shifts, records, payroll, and invoices in one place.
Choose Essential if your main priority is getting your daily operations organised.
Premium
For providers who want to grow and expand
$19.50 per active worker/month
The Premium plan is designed for providers who need more automation, better visibility, and more advanced workflow support.
It includes everything in Essential, plus additional features to help your organisation manage growth with less manual work.
Premium includes Essential features, plus:
• automated jobs population
• lead and referral management
• staff lounge and jobs community board
• DSC digital card validation
• client connect portal
• REST API integration
• premium support options
• custom SLAs available
• higher API transaction limits
This plan is best for providers who are growing their client base, managing more staff, handling more referrals, or needing stronger integration across their operations.
Choose Premium if your team needs more automation, better connection between systems, and stronger tools for growth.
Tailored
For providers that need a customised solution
Some providers do not fit neatly into a standard plan.
If your organisation has specific operational needs, multiple business lines, custom reporting requirements, or integration needs, a tailored plan may be the better fit.
With Tailored, you can select one, two, or multiple Premium features to match your organisation’s needs.
Tailored options may include:
• Staff Lounge
• Digital Card Validation
• Client Connect Web Portal
• Lead and Referral Management
• Automated Jobs Population
• Data Analytics and Business Intelligence
• customised business processes
• customised reports
• custom integrations
This plan is best for growing providers that need flexibility without paying for features they do not need.
Choose Tailored if your organisation needs a more specific software setup, custom workflow, or integration support.
All-In-One Provider Solutions
For providers delivering multiple services across NDIS, HCP, CHSP, allied health, and property care, DayspringCare can provide an integrated all-in-one solution.
This is designed for organisations that need one system to support different service areas, teams, client types, and operational workflows.
All-in-one solutions can support:
• NDIS operations
• aged care operations
• home care packages
• CHSP services
• allied health workflows
• property care services
• commercial and NDIS property care
• client and staff records
• rostering and scheduling
• payroll and invoicing
• reporting and integrations
DayspringCare can also support REST API and data warehouse capabilities, Google Workspace integration, Microsoft Office 365 integration, ITSM-compliant support services, and custom SLAs.
If your provider organisation is more complex, speak with our consultants about a solution that can be configured to your operational needs.
What “Active Worker Subscription” Means
Active worker subscription means you only pay for support workers who have jobs allocated.
This is different from a standard seat licence model, where you may be charged for every user in your database, even if they are not actively working that month.
For example:
You may have 50 support workers saved in your system.
But if only 25 workers are allocated jobs in a given month, you only pay for 25 active workers.
This helps providers manage software costs more fairly as their team changes, grows, or fluctuates month to month.
It is especially useful for providers with:
• casual staff
• part-time workers
• growing teams
• seasonal workforce changes
• inactive staff records
• workers who are onboarded but not always rostered
The goal is simple: your software pricing should reflect your active operations.
Feature Areas Included Across Plans
DayspringCare supports key operational areas for care providers.
Depending on your plan, features may include:
Rostering and Scheduling
• home care business workflow
• live roster
• smart worker search and recommendations
• staff availability checks
• staff eligibility and compliance checks
• duplicate job checks
• staff leave visibility
• travel mileage validation
• area-based rostering
• automated staff notifications
• jobs listing through Staff Lounge
• self-created jobs
End-to-End Workspace
• staff records management
• staff compliance tracking
• digital staff card validation
• team assignment
• support worker app
• client records management
• client files
• view and read acknowledgement
• client hello video
• care checklist
• client connect web portal
• lead and referral management
• incident reporting
• multiple account sign-on
• contractor and Xero supplier invoice support
• document templates
Integrations
• Google Drive integration
• Microsoft OneDrive integration
• NDIS bulk claim support
• aged care portal support
• Google Maps integration
• custom integration via REST API
• Microsoft SharePoint integration
Support
• product knowledge base
• community support
• email ticketing
• premium support options
• custom SLAs
Infrastructure
• Australian cloud-hosted solution
• Payroll and Invoice API transaction support
• Google API transaction support
• SMS integration
Start Up Package
Starting a care provider business comes with a lot to manage.
You need to set up clients, staff, rosters, records, payroll, invoicing, and service workflows while also building confidence in your systems.
DayspringCare offers a Start Up Package designed to help new home care providers get up and running over 6 months.
This package is designed for providers who want support setting up their operational foundation properly from the beginning.
Speak with our team to find out whether the Start Up Package is the right fit for your organisation.
Free Trial and Demo
DayspringCare offers a 14-day free trial after an initial web demo.
The first step is a 30–45 minute demo where our team walks you through the solution and answers your questions.
If the software looks like a good fit, we can organise a free trial.
During the trial, our team can guide you through how to use the system end-to-end, including:
• rostering and scheduling
• job completion
• payroll
• invoice generation
• support worker workflows
• admin and back-office workflows
By the end of the trial, your team should have a clearer understanding of whether DayspringCare fits your business.
Training and Onboarding
Getting your team started properly matters.
Each subscription includes two online training sessions:
1. Training for roster officers, admin staff, and back-office teams
2. Training for support workers
DayspringCare also provides access to a knowledge base through the Help Centre, including guides and support resources.
Premium support and annual training allowance options may also be available depending on your organisation’s needs.
Data, Hosting, and Support
DayspringCare servers are hosted on Amazon Web Services in Australia.
Your data remains yours. DayspringCare does not own your data.
If your organisation decommissions the system, DayspringCare can provide your active client, staff, roster, and incident data.
Support tickets can be raised by email or service desk 24/7.
The standard support team is available Monday to Friday, 9am to 5pm Sydney time.
If your organisation needs more support coverage, add-on support options may include:
• weekend or outside business hours support
• dedicated phone support
• customised SLAs
Additional Pricing Notes
All prices listed are in Australian dollars and exclude GST.
SMS charges are not included in the subscription pricing.
SMS messages are charged at $0.10 per text for Australian mobile numbers.
Transactions above the included maximum limits may incur additional costs:
• Payroll and Invoice API: $0.05 per additional transaction
• Google API: $0.02 per additional transaction
Prices may change without prior notice. Contact the DayspringCare team for the most up-to-date pricing.
Which Plan Should You Choose?
Choose Essential if:
• you want to streamline daily operations
• you need rostering, payroll, invoicing, staff records, and client records
• you want support workers using a mobile app
• you want to reduce spreadsheet-based admin
• you need a practical starting point for your care operations
Choose Premium if:
• your provider organisation is growing
• you need more automation
• you manage leads and referrals
• you want a client portal
• you need advanced staff features
• you need REST API integration
• you want stronger growth and expansion support
Choose Tailored if:
• your provider organisation has specific workflow needs
• you want selected Premium features
• you need custom reporting or integrations
• you operate across multiple service lines
• you need a solution configured around your business processes
Ready to Find the Right Plan?
The right software plan should make your operations clearer, not more complicated.
Whether you are streamlining daily care delivery, growing your provider organisation, or managing multiple service lines, DayspringCare can help you choose a plan that fits how your team actually works.
Book a demo to see which plan is right for your organisation.
